Contact us and other ways to ask for help
The online form is not the only way. Choose whatever is easiest and safest for you.
Example content — fictional numbers and addressesCall us
020 7946 0123 (example)
Monday to Friday, 11:00–17:00. Outside these times nobody is available to answer.
You can ask us to call you back at a safe time. We will not leave a voicemail unless you say it is safe.
Interpreter
Some of our team speak Arabic. For any other language, we can arrange a phone interpreter at no cost to you.
When you call, just say the name of your language and we will do the rest. You can ask for a female interpreter.
Ask someone to refer you
Your GP, a social worker, teacher, solicitor or another support service can send a referral for you, with your agreement.
For professionals: we have a secure referral form for partners. Contact us to get access.
Visit by appointment
You can meet us in person in a quiet, private space. We do not take walk-in visits, to keep everyone safe.
We give you the address when you book. You can bring a friend or relative you trust.
help@youthfoundation.org.uk (example)
Email may not be safe if someone else can see your account or device. Sent messages stay in your “Sent” folder. The online form or a phone call may be safer.
We do not monitor email 24/7. We reply during working hours.